ConsumerMedical

ConsumerMedical is your Medical Ally and is designed to help all benefit-eligible employees and their household members get current, comprehensive, objective, and personalized information (including treatment options) and support about any medical diagnosis or health topic. Read this brochure to get a better understanding of what assistance ConsumerMedical can provide to you and your family.

You must participate in the Surgery Decision Support (SDS) program administered by ConsumerMedical if you or your covered covered dependent, age 18 or older, have a physician-confirmed diagnosis and recommendation for hip replacement, low back surgery, knee replacement, hysterectomy or weight loss surgery (emergencies excluded). Not doing so will result in paying an additional $1,000 at the time your claim is processed. Click here to get a better idea of how the program works.

This service is confidential, independent of any insurance company, and is available at no cost to you. You don’t have to be enrolled in a Pearson-sponsored medical plan to access the benefit. To learn more about the service, or call 1-888-361-3944 or visit myconsumermedical.com (enter “Pearson” in the company code field).​