Emotional WELLbeing

Cigna’s Employee Assistance Program (EAP)

Through the EAP you, and family members who live with you, have access to unlimited phone counseling and up to five face-to-face or video-based counseling sessions per issue per year.

Contact Cigna EAP

employer ID: pearson

  • Phone: 1-800-593-4138
  • Web: Cigna Healthcare Login
  • Video Consult: search for EAP providers on myCigna
    • Make sure the EAP box is checked in the search tool.
    • Call to make an appointment with your selected provider, just like you would for a face-to-face visit.
    • The provider will give you information on how to set up the video-based session according to the technology they are using.

EAP on-demand webcasts

The EAP has a large library of on-demand webcasts that cover a range of topics from Resiliency, Coping with Pandemic Fatigue, Coping with the Impact of Racial Injustice, Living with Grief and more.

On myCigna, Select EAP under “Coverage” section and enter employer ID (pearson) for the initial registration. You will then create a username and password for future access.

NOTE: You do not need to be enrolled in any Pearson-sponsored medical plan to access the EAP and it is completely confidential. No one at Pearson will know why or when you contacted the EAP.