LiveHealth Online
With LiveHealth Online you can seek medical advice from board-certified physicians who are available 24/7, 365 days a year to consult with you through live video right from your mobile device or computer. With video, providers can look, listen, and engage with you to diagnose health concerns and provide you with an effective treatment plan. Physicians can provide fast, convenient diagnoses and treatment for many common conditions.
Sniffles, sneezes, and other cold or allergy symptoms can put a damper on your plans. But with LiveHealth Online you have convenient 24/7 access to care from the comfort of home or on the go. Board-certified doctors are available anytime, with no appointment or long wait times. Doctors can quickly access your symptoms, create a treatment plan, and send prescriptions to your pharmacy, if needed.
Feel better faster. Don’t delay getting relief from your symptoms when it’s never been more convenient to get care!
- See a doctor from anywhere in the United States
- No appointment needed. Start a video visit anytime, even on holidays and weekends.
- If the doctor writes a prescription, have it sent to your pharmacy.
- Medical visits cost $10 (or $55 if you are enrolled in the $1,850 or $3,300 medical plan and have not met your deductible).
As a Pearson employee, you have access to therapists or psychiatrists through LiveHealth Online. Diagnosing and treating behavioral health issues can be challenging, but it’s easier than ever to get help right in the comfort of your own home. Whether you’re looking for long-term therapy or simply need a one-time check-in on your health and wellness, LiveHealth Online behavioral health therapy services are safe, confidential, and convenient. There’s no travel time and no office visit. Just sign in and choose a therapist or psychiatrist that fits your needs and make a secure video appointment.
The cost to you is only $10 per consultation (or $85–$115 if you are enrolled in the $1,850 or $3,300 medical plan and have not met your deductible).
A. Members Enrolled in an Anthem Medical Plan
You can access LiveHealth Online through the Sydney app or Anthem.com. Select “Find Care” and then select “Virtual Care.”
Access through the Sydney app:
- Register (if you haven’t yet) and log in.
- Once you register, your username and password are the same for our app and Anthem.com.
- Select Care and then select Virtual Care.
- Select LiveHealth online.
Access through Anthem.com:
- Register (if you haven’t yet) and log in.
- Once you register, your username and password are the same for Anthem.com and our Sydney Health app.
- From the Care tab, select Virtual Care in the drop-down menu. Then, click LiveHealth Online.
B. Members Who Are Not Enrolled in an Anthem Medical Plan
You can access LiveHealth Online via the website, livehealthonline.com or you can download the LiveHealth Online mobile app (available in the iOS and Play Store).
You will need to create an account before you can speak to a doctor on LiveHealth Online. The account creation process is simple and takes just a few minutes. Use the coupon code PEARSONCARES, when creating your account. We recommend you set up your account now so it’s ready when you need it. Once your account is created, you can use the LiveHealth Online mobile app or website with the same username and password.
If you have questions about LiveHealth Online, email [email protected] or call toll free at 888-548-3432.