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Health Advocate

Health Advocate provides you assistance in navigating the complicated world of healthcare. In addition to all the benefits of this program, the service is free for all benefit-eligible employees and eligible family members. Health Advocate can help with:

  • Review medical bills to find errors or duplicate charges; resolve claims and billing issues
  • Explain your share of the costs and eliminate Explanation of Benefits (EOB) confusion
  • Facilitate any necessary pre-authorizations and coordinate benefits
  • Scheduling appointments with providers including hard-to-reach specialists
  • Guide the transition from traditional insurance to Medicare, including locating supplemental options
  • Locate the right facilities from assisted living to skilled nursing, long-term care and memory-impaired facilities

View a short video about Health Advocate services.

You can reach Health Advocate online, via email at [email protected] or by phone at 1-866-695-8622.