Resources during the pandemic
As we look to minimize the risk of exposure to COVID-19, a contagious respiratory illness (with mild to severe symptoms such as fever, dry cough and shortness of breath), we continue to encourage employees and their families to:
- Stay home when you are sick
- Avoid close contact with people who are sick
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Clean and disinfect frequently touched objects and surfaces
- Avoid touching your eyes, nose, and mouth with unwashed hands
If you or an eligible dependent think you have Coronavirus-like symptoms, we recommend you call MDLIVE immediately. We also encourage those who may be feeling overwhelmed with the coronavirus outbreak and coverage to call the Employee Assistance Program or MDLIVE Therapy to help support you during this time. All EAP and MDLIVE sessions are private and secure.
We’d also like to take this opportunity to remind you that as a benefits-eligible employee, the following resources are available and may be of particular importance during this time:
Emotional well-being support:
- Employee Assistance Program
- MDLIVE / MDLIVE Therapy
- Care Management Programs through Aetna, Anthem & Cigna
Social distancing may increase feelings of isolation and helplessness. If you or someone you know is in crisis call 911 or the National Suicide Prevention Lifeline at 1-800-273-TALK (8255) or Text “BRAVE” to 731731 to access free and confidential support 24 hours per day, 7 days a week.
For those who have experienced domestic violence, social distancing may be difficult. The resources listed by Futures Without Violence can provide support and most are available 24/7.