Backup Care

Back-up Care helps employees secure and pay for temporary child or senior care when their regular care plans are disrupted due to planned events (e.g., school closings, caregiver vacations) or unexpected events (e.g., illness, inclement weather). The program helps employees get work done by providing:

  • Support for planned and emergency child and adult care needs
  • Access to network of highly credentialed providers
  • Reimbursements when using your own personal network of caregivers
  • 24/7 support from Specialists

To access Backup Care, visit or contact Care by phone at 1-800-450-7071 (or TDD/TTY 1-800-873-1322) 24 hours a day.