Pre-Notification & Emergencies

Pre-Notification & Emergencies

When should I notify my provider in advance?

If you need any of the below services and are using an out-of-network provider, you must contact Anthem or Cigna before doing so. If you do not notify your provider in advance, you will pay a non-notification penalty of $500.

Services include:

  • Hospitalization
  • Home healthcare
  • Skilled nursing facility confinement
  • Hospice care
  • Organ transplants