Back-up Care Connection

It will happen. Your child or elder care provider will be unavailable. Or your own plans will change at the last minute. And scrambling to find alternate care arrangements can be stressful, expensive, and time consuming. Fortunately, Pearson offers Backup Care Connection—For Children and Adults!

  • Placement at fully credentialed emergency backup care providers, even at the last minute
  • Covers your dependents (children and adults)
  • Very low cost to you – Pearson pays for everything except a $15 co-pay
  • Call toll-free any time of the day or night
  • Don’t want to wait until the last minute? Call now and we’ll help you plan ahead

You can also log on to:

Backup Care Connection—For Children and Adults is brought to you by Pearson!

We know how important it is for you to have peace of mind! Call 800-450-7071 (or 800-873-1322 for TTY/TDD service) any time of the day or night. We’ll match you with backup care professionals who can help.

To learn more about backup care, log on to and look for the “Member Login” box.

You Need a Backup Plan!

  • Care facilities close unexpectedly
  • Nannies call in sick
  • Schools close due to bad weather
  • Children fall ill
  • Even the best laid plans can change at the last minute

Not registered yet? Follow the “NEW USERS CLICK HERE” link and enter Registration Code: pearson and Member ID: Pearson employee ID number. For assistance logging on, contact the Help Desk at 888-604-9565.

*Boston employees have access to this program as well as the Bright Horizons program at 370 Stuart Street, Boston, MA. For more information, please contact your local HR Representative.

For eligible employees of Pearson Inc. and the affiliated operating companies of Pearson Inc. that participate in these Pearson-sponsored benefit plans. Neither LifeCare nor Pearson make any representations or warranties, express or implied, regarding any backup provider or their services. All decisions on the appropriateness and qualifications of any backup care provider must be made by the employee themselves.